We commit to transparent and honest repair services of iPhone, iPad and Mac computers to our customers with quick turnaround time.
Since 2008, we provide a full range of Apple servicing and repair services for consumers and companies in Malaysia at significantly lower costs compared to official service centres or other repair outlets.
Ipad suddenly had a black screen and couldn't be turned on. I tried many methods on Xiaohongshu but still couldn't turn it on. Until I saw "Malaysian Apple Man" on Xiaohongshu, and yes it was Kevin. I roughly understood the problem through private messaging at first, but I was still worried. There will be problems with mailing, but customers who saw the various mailing repairs on Kevin's Instagram can just relax and arrange mailing immediately. When mailing, Kevin will also help track the location of the package. When it is received, he will tell you as soon as possible. The same goes for repairs. He will first help you check what the problem is, and then tell you the repair price and confirm it with you. Start repair again. With such good service, of course I choose Apple Guys from Malaysia, brothers and sisters!
I did a 2TB storage upgrade here and I'm very happy with the work. Kevin is very professional. I was in KL for just a few days and my schedule was pretty tight. I had no choice but to pass him my Mac on Sunday and he was okay with that even though his shop is not open on Sundays. (tqvm) He and his team did all the storage backup and restore for me, and made sure it worked well before handing it back to me the next day. The SSD came with a 6-month warranty, and the laptop is working as smooth as it has always been, except with a muuuuuuuuuuch larger storage capacity now. I'm a happy customer! Definitely deserve a 5 star rating!
Kevin is very proactive in solving my problems, and has always closely followed up on after-sales service. Also, he has provided some suggestions appropriately to help me better reduce behaviors that could harm the laptop. He even reply to my messages at midnight and handed me the computer all cleaned up when I received it. Kevin and his team are laptop "doctor" who loves and takes care of laptops.
I'm very happy and satisfied with the upgraded 16gb ram from 8gb. Speaking with the service team helped me get exactly what I was looking for.
Review after a month getting back my device. My MacBook had motherboard issue and luckily they are able to locate and fix the issue. Trustworthy service from YP Mac, free inspection on your device before deciding repair or not.
Amazing service from Kevin. Savior of my drenched MacBook. Would highly recommend to anyone who needs help fixing their Apple device.
The boss is very nice and explains patiently. The repair process is also very fast. The price is reasonable and the items are beautiful👍
This is the third time I have asked Brother Kevin to repair my Apple family bucket. Every time I can hand it over to him with peace of mind, and he will explain the problem to me carefully and ask for my opinion. It’s really It's very reassuring! The most important thing is that it is very efficient! The problem was minor and it was fixed in one day. It was so fast. It was amazing!
Initially went to Kevin to fix my broken Macbook Pro screen. His team went the extra miles to fix my jammed heatsink as well, as within 2 days. Very satisfied with the service. Highly recommended 👍
upgraded my imac with new ssd and ram. now it's working incredibly fast. thanks to kevin for his fast response and also reasonable price. highly recommended!
Like their prompt respond and service! Should have found their service earlier as they could offer an affordable price compare to others. Also very thankful that Kevin is willing to share his knowledge on Apple product with us, and being responsible after service 🙂
I recently discovered Kevin from Xiao Hong Shu, who has been sharing a wealth of knowledge and repair experiences related to Apple products. His videos offer great insights into MacBook repairs and general Apple product maintenance. They offer delivery repair service, which is incredibly convenient, especially for those of us in remote areas. Not only was the service fast, but it was also surprisingly affordable. They managed to get my MacBook up and running in no time, all while keeping costs down. If you're looking for reliable and efficient repair service without having to travel far, I highly recommend this company. For more expert advice and practical tips, you should definitely check out his content. You can follow him on his Instagram account (@ypmactech) or search for him on Xiao Hong Shu for valuable information and updates.
I was completely impressed with their professionalism and customer service.👍🏻
I recently had my iPad repaired because it wouldn’t charge. The technicians were incredibly knowledgeable and quickly diagnosed the issue. The repair was done efficiently, and my iPad is now working perfectly again. The staff was professional and kept me informed throughout the process. The price was also reasonable. What I’m most happy with is their service as the staff was very professional and responsive. Highly recommend their services!
Incredible service by Kevin! Upgraded my 2019 MBP to 16GB RAM and 512GB storage. Works like a charm and should last me another 5 years!
My MacBook's screen was damaged by water and I was worried it would be a long and difficult process to get it repaired. But YP Mac exceeded my expectations! I sent my device on Saturday and had it fixed by Sunday. The communication was top-notch, and Kevin was knowledgeable and friendly throughout the entire process. I would highly recommend their services to anyone in need of repair.
Super good service from them! Found them on xhs. Able to arrange lalamove, solve the inconvenience of traffic and parking fees and time! Plus they have ready stock for my iPad air 4 screen, no need to wait 2 weeks like other dealers! My ipad is fixed in 2 days!!
Bought a second hand iPad Pro m1 2 months ago. Suddenly couldn’t turn on one day. Took to machines, maccity, wherever authorized store u can think of… and none of them can fix it. Not even trade in because they don’t accept devices that can’t turn on. They told me to change a new one instead, but I insist it can be fixed. I came across Kevin’s service on xhs. So we made an appointment together, handed over my ipad to him. Within 1 week he discovered the problem and helped me fix, AND with a reasonable price. Not only a skillful technician, but also a very friendly, kind and humorous guy. He saved my ipad rather than having to spend thousands on a new machine🤣 recommended👍!
MacBook Air would die almost immediately without charging and laggy after a while using it. Contacted Kevin (found his page on XiaoHongShu) and sent my device for inspection to his office.It took 3 days for the battery replacement and RAM upgrade. And I think the price is very reasonable!Kevin is responsive and professional. Go chat with him and you will learn a lot from him for sure!From a happy customer!
Kevin is extremely helpful & pro. I brought my ipad air2 with bolted battery to Machines last year and they advised me to buy a new edition. I was about to dispose it and suddenly thought of this page in a socmed XiaoHongShu (Little RedBook), so I pmed and got very timely respond from him with basic trouble shooting. Sent over last Saturday followed by a reasonable quotation. Guess what? Got it back today (Monday) via dispatch service to my office, without travel down. What a excellent service keeping me posted on service progress and delivery tracking, so don't doubt on all honest reviews, you can trust and go for it.
I was having trouble with my 2019 MacBook Pro as multitasking was becoming a challenge. I reached out to Mr. Kevin on WhatsApp, and he gave me great advice and solutions. During my business trip to Kuala Lumpur, I decided to send my MacBook to him. The turnaround time was super quick, and the team was incredibly helpful. They reformatted my MacBook and replaced the battery. Now, it works like it's brand new! I can't thank Mr. Kevin and his team enough for their professionalism and excellent service.
Mac always comes to him if he has any questions - he can ask any questions he has. No problem, don’t ask them, they will check it themselves. Don’t be afraid of checking, everything is well-founded.The only drawback is that we only repair Apple products zz
Kevin, you saved my life!!Last weekend, my Macbook decided to go to the dark 🌑 side on me. Panicked ..as I have a conference coming up.SOS to Kevin and the quickest was to get the sick boy to him on Monday morning. Lala move...it was da best!Honestly....the waiting game to hear from Kevin on the diagnosis was painfully. Kevin...it was torture!After a LONG week of sweating bullets....the light at the end of tunnel appeared. Kevin and team saved the boy from ICU and he is returning to me ...intact...today.When your work-life depends on the laptop...it is painful. Whilst there is cloud....having to get a new laptop..set it up back to your workflow is tedious.YP Mac team....you save lives.Tq!
I recently had my laptop LED replaced here and the service was excellent! The boss (Kevin) was very friendly, incredibly helpful and kind. He provided many useful tips and precautions, showing his great attention to detail and care for customers. The price offered was very reasonable – Apple service quoted me around 2.5k, but this place saved me a lot of money. Highly recommend for any laptop repairs!
My saviour! Went to all the stores in JB for 6 months, running around trying to find someone to repair my Mac. Luckily my friend recommended me YP Mac, or I would have bought a new Mac. The service is great with constant photo updates & friendly, trusted employees.
I recommend that if you have any problems with your MacBook, you can come here to check it out. The price is reasonable, and the person in charge, Kevin, is very attentive and nice. Because my MacBook had a battery problem, it was repaired in less than a day, which was very fast.I recommend that if you have any problems with your MacBook, you can come here to check it out. The price is reasonable, and the person in charge, Kevin, is very attentive and nice. Because my MacBook had a battery problem, it was repaired in less than a day, which was very fast.
I recently had my MacBook battery replaced by Mr Kevin and his team, and the experience was fantastic.They were friendly, knowledgeable, and able to replace my battery on the same day, exceeding my expectations.The technician took the time to explain everything clearly, and my MacBook now runs like new!
Brought my ipad pro for repair as the touch screen feature wasn't working, initially thought it was the LCD problem but after checking found out it's the logic board's problem.Very professional, honest, give good advice and most importantly price is reasonable and efficient. Recommended. 👍👍👍👍👍
Mac M1 could not be turned on. When I got it to the Mac Service Centre, I needed to pay an inspection fee of RM200 first. I received a quotation the next day and asked me to replace the entire electrical board, which cost close to RM4k. I'd rather buy a new one at this price. And even if the electrical panel is replaced, the data inside cannot be retrieved.Very grateful to meet Kevin, efficient! And the problem was solved in 3 days!Mac M1 unable to on, Mac Service Center charge RM200 inspection fee upfront. I received a quotation indicating that I needed to replace all the motherboard, which would cost nearly RM4,000. For that price, I might as well buy a new one.Even i pay RM4000, i wouldn’t be able to recover all my dataI'm very grateful to have met Kevin, who was efficient and solved the problem in just three days!
The 2021 MacBook Pro stopped turning on after being out of warranty. The repair speed was very fast. It took about a week or so. If there are any problems, they will reply immediately. The overall experience is very good. I recommend that if you need repairs, you can Ask and see!
Made the right decision contacting YP Mac Tech…and it fixed my imac instantly! Very friendly and if u have any question just ask and he will help. I will definitely go back to YP Mac if i have any troubles.
The owner is super friendly and had an extensive knowledge on Macs (and other laptops). Was definitely a seamless process. No complaints whatsoever.
Kevin is knowledgeable with fixing Apple devices and has a good sense of humour. My face id on my iphonexR wasn’t working due to water damage, consulted him and got it fix within 1-2 days. Highly recommend 😎
The screen of my Macbook cannot be turned on. I went to Apple to inquire and was told that the repair fee would be Rm1800. Fortunately, I met Kevin and he repaired my computer for less than 1/3 of the price! It also helped me upgrade a lot of things, thank you so much! Highly recommended👍
Kevin is a knowledgable and helpful person. When I was considering whether to buy a new MBP M3 or upgrade my old MBP 2017, he gave me good advice by asking me questions so that I can clarify my actual need. Ended up I decided to go for an upgrade, from 8GB RAM to 16GB RAM and 256GB Storage to 1TB storage. The upgrade just took me 3-4 days with a really reasonable price. Now my 7 yrs old MBP works buttery smooth. Thanks Kevin for making my old MBP great again!
The boss very friendly! Good service. ! And reasonable price !! And they are professional in fixing iPhone !!
Friendly and professional! Fast efficiency and good service. It’s worth coming from Penang.
I had a couple of MacBook Pros bought back in 2015/2016. Did not plan the specs properly; with accumulated updates and fat apps, very quickly ended up with storage issues.Not easy to pick out a competent Apple service/repair shop that charge fairly, but stumbled on YP MAC on IG and checked them out purely on reviews and a leap of faith. Was fortunate to reach Kevin when I called. We quickly settled on upgrading 1 unit and traded in the other unit. All conversations were done on WhatsApp so there was no miscommunication. One perk was the pickup/delivery service so I did not have to go there myself. As he promised, the upgrade was done by next day and he shipped it back to me right away. Charges were definitely reasonable, and he even threw in some cleaning, reapplied thermal paste, installed a fan controller and got next version MacOs installed nicely before dispatching it back to me. Very happy with the professionalism and service excellence of YP MAC Tech. I recommend them highly.
My daughter's Mac Air 13 water damage, trackpad and keyboard doesn't work. According to my seller keyboard and trackpad need to be replaced and it cost about RM 3000. Fortunately, I found Kevin from the Internet. He fixed it for me for only RM 1K ＋. He is very friendly and he will update me at any time for the progress. Thank you Kevin.
Almost gave up fixing my iMac M1 screen as the quotation by authorized service provider is way out of my budget where I could just top up and get a new one, but YP Mac Technology's pricing is very reasonable and google reviews by their satisfied customers are genuine.Kevin's very friendly and gave frequent updates on my iMac's progress. They also provide pickup and drop-off service for busy folks and people with no car like me haha.Got my iMac fixed within a week, and Kevin delivered it to me the next day after replacing the screen.
So my laptop for some water damage on it. I took it to at least 5 different technicians, 2 were apple authorized and every single one said to throw the laptop away and get a new one cause the cost to replace the logic board would be more then the laptop. I took it to Kevin and he was able to work his magic and actually repair the logic board for less then 400 USD. There's no one I would trust with my laptop besides Kevin. He is definitely the best technician I could have found and literally just saved me 4000 dollars.
YP is a one-stop shop for Apple repair and even consultation. I've been going to them for years, and gotten really acquainted with Kevin. Recently had the pleasure of meeting him in person, and he's so humerous and friendly.Their services are top notch. I've repaired everything from Macbook Pros to old old iPhones from 10 years ago. Every single time the response is so prompt, professional and accurate. Their pickup service, repair and delivery are all super smooth and you're informed at every step. Kevin has gone out of his way to suggest what he thinks are better options even if it means less money for him. I've always felt that he has my best interest at heart. And that's why YP Mac is my preferred Apple repair shop. Keep up the awesome work, guys! Kudos to Kevin and team!
At YPMac, we aim to simplify your device repair experience; this is our sole focus. The initial step in any repair process is identifying the problem, its root cause and its preventability. This is crucial because we understand that some places promising quick repairs do not bother checking the underlying cause, leading to recurring issues.
Initially, we listen attentively to what a customer has experienced. Details like what happened, potential causes and observed symptoms are gathered.
After examination, we aim to provide a clear picture of the issue, the necessary repair steps and what to anticipate post-repair.
We offer repair cost details and customers can decide whether to proceed or not.
We explain our repair approach, whether it impacts other functions and address concerns about data integrity post-repair.
After the primary repair, we conduct various tests, including normal usage and stress tests, to evaluate the device’s performance. If issues arise, like intermediate restarts or overheating, we will recheck the repair process as the device may not yet be fully functional.
Apart from our ‘No Fix, No Pay’ policy, we will not carry out risky or unverified repair methods that could further damage the device. We believe in providing customers with a choice to repair their devices wherever they feel most comfortable.
MacBook / MacBook Air / MacBook Pro
From the 2009 models to the current model
- Battery issue
- Failure to power on (start)
- Frozen screen
- Intermittent restarts
- Lagging during usage
- Overheating
- Physical damage such as drops, knocks & liquid damage
- Screen crack
iMac / iMac Pro / Mac Mini / Mac Pro
From the 2009 models to the current model
- Battery issue
- Failure to power on (start)
- Frozen screen
- Intermittent restarts
- Lagging during usage
- Overheating
- Physical damage such as drops, knocks & liquid damage
- Screen crack
iPad / iPhone
All models
- Battery issue
- Failure to power on (start)
- Frozen screen
- Intermittent restarts
- Lagging during usage
- Overheating
- Physical damage such as drops, knocks & liquid damage
- Screen crack
Apple Watch / AirPods
All models
- Battery issue
